To receive a refund, all registration cancellation requests must be made in writing and submitted to the Security Industry Association (SIA) via events@securityindustry.org, no later than midnight EDT on April 20, 2025.

All cancellations are subject to a $100.00 administrative fee that will be deducted from the amount refunded.

New registrations and cancellation requests received after April 20, 2025, are nonrefundable, but attendees may be substituted (see policy below on substitutions).

Attendee Substitution Policy

Requests for attendee substitutions must be made in writing by the original registrant to events@securityindustry.org. 

Please note: The substituted individual must be from the same organization/corporation as the original registrant (subsidiaries within the same corporation would be eligible). A maximum of one (1) substitution per original registrant is allowed. There will be a $25.00 processing fee for any substitution; this amount will be invoiced to the substituted registrant.